Privacy Policy

 Introduction At metalicamerch.com, we understand the importance of privacy and are committed to protecting the personal information of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site, you agree to the collection and use of information in accordance with this policy.

 Information We Collect We collect several types of information to provide and improve our services to you:

Personal Information: When you purchase a product or register an account on our site, we collect personal information that you provide to us. This includes your name, email address, billing and shipping addresses, phone number, and payment information (such as credit card details). We also collect information when you subscribe to our newsletter, enter a contest, or contact us for customer support.

Device Information: We automatically collect information about your device when you visit our site. This includes details such as your IP address, browser type, operating system, referring URLs, and other technical data. We use this information to ensure our website functions properly and to improve your user experience.

Usage Data: We collect information about how you interact with our website, including the pages you visit, the links you click, and the products you view. This data helps us understand your preferences and tailor our services to meet your needs.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are small data files that are placed on your device and allow us to recognize you and improve your experience. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our site.

How We Use Your Information We use the information we collect in various ways, including to:

Process Orders: Your personal information is used to process and fulfill your orders, including sending you order confirmations, invoices, and shipping notifications. We also use your information to manage payments, refunds, and returns.

Improve Our Website: We analyze usage data to understand how our website is being used, identify areas for improvement, and optimize our services. This includes enhancing site navigation, improving page load times, and personalizing your experience.

Customer Service: We use your information to provide customer support, respond to your inquiries, and resolve any issues you may encounter. This helps us ensure that your experience with metalicamerch.com is smooth and satisfactory.

Marketing and Promotions: With your consent, we may use your email address to send you newsletters, promotional offers, and updates about our products. You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.

Fraud Prevention: We use your information to screen for potential risks and fraud, particularly when processing payments. This helps us protect both you and our business from unauthorized transactions and other security threats.

 Sharing Your Information We only share your personal information with third parties in the following situations

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These may include payment processors, shipping companies, email service providers, and customer support platforms. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.

Business Transfers: In the event that metalicamerch.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

 Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights Depending on your location, you may have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you and to receive a copy of it.

Correction: You can request that we correct any inaccuracies in your personal information.

Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it to comply with legal obligations).

Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

 Security We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

 Third-Party Links Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that party’s site. We strongly encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their content or practices.

Children’s Privacy Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information from our records.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will post any changes on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: